We offer easy Return & Exchange!!
NO reason to return or exchange!!
IF you want to return or exchange the order you receive,please
contact us first ,you can contact our online customer service or email
us .But it should be done within 7 days of merchandise receipt.Returned
or Exchanged tem should still contains the original tags in the
original packaging.
If our products have such problems,like defective,damaged or wrong
from your order,we will be responsible for the shipping
cost.Oppositely, if for your own reason,for example,you don't like the
color or you don't like the style or any other reasons,you will not
only afford the shipping cost of return or exchange,but also afford 8%
commission charge for this transaction if order paid by credit card.The
new merchandise would be sent to you within 10 days.
Circumstance that Return or Exchange won't be allowed:
1.Merchandise was damaged by man-made causes,such as scratch,break,distortion and etc.
2.Merchandise didn't contain the original packing.
3.Merchandise was used.
4.Long time after you recive the merchandise.Because after long time,we could't judge the real reason of the damage correctly.
About Refund
When we receive the products you sent back ,we can refund!!
We can do a full refund for the payment of paypal ,western union and
bank transfer.If paid by credit card,there is 8% fee for the bank to
process the refund,and it will take about 15 work days to receive it.
We ship to Worldwide,safe and fast .Free shipping are offered if order more than $99 .
Shipping Time: After confim payment, we will shipping
with in 24-48 hours,if the order products out of stock, we will
contact your with Email,exchange product or refund;
Our products are shipped out every day, from Monday to Saturday,
except holidays. Once your order is shipped, you will receive an email
from us. In this email, there should be tracking information for your
packages as well as the website in which you could track the package.
Please check your junk box if you can't receive the e-mails. 24 hours
after you receive your tracking number, you will be able to track your
order online at http://www.ems.com.cn/english-main.jsp
Receive parcels time:
The total delivery time is separated into two parts, the processing
time and the shipping time. The processing time is the time from
when your payment is received to when we gather all the items and
package them, which takes approximately 1 to 2 working days. The
shipping time is the time it takes for the package to be delivered by
the couriers to the final destination. Delivery times vary depending on
the country of destination. North American and Asian orders will
usually be delivered within 4-7 days of the shipped date. All other
orders will be delivered within 7-14 days of the shipped date.